Alternative Dispute Resolution, Mediation, & Arbitration

We successfully represent clients in a wide variety of meditations and arbitrations, and we use our deep knowledge of the various ADR processes to maximize our clients’ business needs and goals.


Alternative Dispute Resolution (ADR) can be a just, speedy, and less expensive alternative to traditional litigation. There are two principal types of ADR: mediation and arbitration, and each requires experienced counsel to advocate the best case for the client.

Mediation is a non-binding process where the parties use an experienced neutral mediator to assist them in negotiating a voluntary resolution of their dispute. Arbitration may be either binding or nonbinding and utilizes either a single arbitrator or a three-arbitrator panel. While arbitration is more like formal litigation, it generally involves far less discovery and, thus, can be faster and more economical. Because there is a very limited right of appeal from an arbitral award, competent legal representation is crucial in the arbitration process.

Most of AGG’s Litigation attorneys and several of our Healthcare and Intellectual Property attorneys have represented numerous clients in both types of ADR proceedings. Several of our attorneys also serve as Arbitrators and Mediators with the American Arbitration Association (AAA) and the International Centre for Dispute Resolution (ICDR), giving them special insight into the subtleties and nuances of ADR advocacy.

Our attorneys have handled arbitration proceedings around the United States and in several foreign countries, administered by the (AAA, the ICDR, the Judicial Arbitration and Mediation Services (JAMS), and other major arbitral tribunals.

In addition to representing clients in arbitrations and mediations and serving on AAA and ICDR Neutral Panels, several of our attorneys are founding members of the Atlanta International Arbitration Society (AtlAS), including a former President of the Society. Our attorneys have been named to Best Lawyers in America in the area of Alternative Dispute Resolution and frequently present and speak on various aspects of ADR.


  • Successfully represented a leading medical device company in litigation involving claims for breach of an international distribution agreement, fraud, tortious interference, libel, and violations of the Lanham Act, Georgia’s Uniform Deceptive Trade Practices Act, Georgia Trade Secrets Act, and Georgia’s RICO Act. Managed numerous complex electronic discovery issues, including the collection of over 2.3 terabytes of electronic data from approximately 150 custodians; review and categorization of responsive documents by over thirty contract attorneys; and related obligations imposed by court-appointed Discovery Special Master. Secured multi-million dollar settlement for client.
  • Represented one of the nation’s leading universities in an arbitration regarding the alleged breach of a multi-million dollar program management agreement. Secured settlement for client.
  • Represented a national food distribution company in connection with a breach of a loan agreement and a no-offset agreement.
  • Represented a cold storage transportation and warehouse company in an arbitration action involving an alleged breach of contract involving the storage and blast freezing of bovine hides. Following discovery, AGG negotiated a resolution of all claims on terms favorable to the client.
  • Represented a major oil pipeline company in a $35 million arbitration involving contract interpretation and applicability.
  • Obtained a $3 million arbitration award for the rescission of a Securities Purchase Agreement for a title insurance company.
  • Represented a client in a family dispute over control of a manufacturing company.
  • Designed, developed, and implemented two national alternative dispute resolution (“ADR”) (hybrid mediation/arbitration) programs that significantly reduced self-insurance and commercial insurance costs. Worked with “in-house” information systems teams to develop robust electronic ADR tracking systems that provided timely, accurate information on the status of various ADR initiatives.
  • Presented an “industry standard” ADR program to select members of the U.S. Senate and House of Representatives.
  • Served as sole Arbitrator in healthcare franchise dispute and presided over a ten-day final hearing.
  • Served as a member of a three-arbitrator panel in a banking loan dispute and presided over a five-day final hearing.


    Glenn Hendrix is a past president of the Atlanta Arbitration Society.

    Henry Chalmers serves as co-chair of the ABA Section of Litigation’s Alternative Dispute Resolution Committee.

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